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For example, employees have the opportunity to influence the news online. Think of whistleblower Frances Haugen who recently hung out the dirty laundry of Facebook. I have made a list of bloopers from about what not to do in crisis communication. . “So we haven't done anything wrong. That's why I can't say sorry." One of the best (?) examples was the plagiarism affair of Daan Roosegaarde about which de Volkskrant reported. Roosegaarde was accused of copying an art installation — a turf made of real grass that moves like a water mattress — by designer Zoro Feigl.
It was not the first time he had been accused of plagiarism. The 'leak' was clearly at the Feigl front, which called in the newspaper. Roosegaarde opted for the denial strategy in crisis communication and that is where things go wrong. This adds fuel to the fire for other media and the online public. Volkskrant photo editor Daan Roosegaarde crisis communication. From de Volkskrant: “Daan Roosegaarde agrees with the striking resemblance between the works. 'But,' he assures me.
I only saw that work for the first time two weeks ago in a TV broadcast about Feigl. I felt like I had entered a bad dream. I immediately called him and invited him to the studio to view the prototype. That was a constructive conversation. We have remained in contact for the past two weeks.' Feigl said he experienced the meeting as intimidating. To start with, it turned out that the works are technically the same 'basically'. 'Then came the question whether I could adapt my work. I refused that.
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發表於 2023-10-10 19:47:49